Nokia Unveils MX Workmate: AI-Powered Tools Enhance Industrial Workflows

(IN BRIEF) Nokia launches MX Workmate, a suite of tools for industrial workers, leveraging AI to improve man-machine interaction. MX Workmate facilitates real-time communication, enhances worker safety, and boosts productivity in OT environments. The solution addresses workforce shortages and stringent OT requirements, ensuring compliance while empowering workers with actionable insights and recommendations.

(PRESS RELEASE) ESPOO, 14-Feb-2024 — /EuropaWire/ — Nokia Corporation (HEL: NOKIA), a technology leader across mobile, fixed and cloud networks, is proud to announce the debut of MX Workmate, a groundbreaking suite of operational technology (OT)-compliant tools designed to enhance the interaction between industrial workers and machines.

MX Workmate harnesses the power of Generative AI (GenAI) and large language module (LLM) technologies to create contextual, human-like language content derived from real-time OT data. This innovative solution empowers industrial workers to comprehend complex machinery, access real-time status updates, and enables industries to achieve heightened flexibility, productivity, sustainability, and enhanced worker safety.

In today’s global landscape, organizations are grappling with a shortage of skilled labor. According to a survey conducted by Korn Ferry, a leading organizational consulting firm, the world is projected to face a deficit of 85 million skilled tech workers by 2030, resulting in potential revenue losses amounting to $8.5 trillion. Leveraging AI tools presents an opportunity to mitigate this workforce shortage while augmenting the capabilities of existing employees. However, existing GenAI LLM solutions often fall short of meeting stringent OT requirements, including reliability, availability, security, and data sovereignty.

Nokia MX Workmate rises to this challenge by adapting GenAI LLM technology to OT environments through integration with the Nokia OT-compliant on-premise edge compute solution, MX Industrial Edge (MXIE). This integration includes advanced features such as AI hallucination elimination, concurrent operation of multiple LLMs, and provision of APIs for seamless communication with applications that supply OT data. Leveraging Nokia Team Comms, workers can effortlessly query the assistant, which then delivers real-time contextual information to connected workers in easily understandable natural human language.

Furthermore, MX Workmate incorporates AI auditing capabilities to ensure strict compliance with OT standards by providing real-time insights and automated analytics to streamline workflows and mitigate costly errors.

This groundbreaking man-to-machine communication, facilitated by natural language processing, empowers factory-floor workers to access real-time production status updates, volume and quality metrics, and actionable recommendations for performance improvement. Early warning systems based on real-time data analysis enable preventive maintenance, reducing the risk of major machine failures and minimizing downtime. Continuous risk assessment ensures prompt delivery of safety instructions to workers in emergency situations.

Reece Hayden, Senior Analyst, ABI Research, said: “Since 2023, the enterprise market has shown continued interest in generative AI adoption. Manufacturers are no different; many are looking to invest in solutions that reduce costs or unlock new revenue opportunities. However, strict operational technology (OT) requirements have, so far, slowed deployments on the production floor. Nokia MX Workmate is the first Gen AI solution designed for production floors that effectively addresses many of these challenges. It provides contextually relevant and real time information exchange between connected workers and complicated OT-systems in a secure and reliable way using natural human language. ABI Research expects that this will offer tangible time savings for employees presenting deployers with significant cost optimization and safety opportunities”.

Stephan Litjens, Vice President of Enterprise Solutions at Nokia, said: “AI is a key element of industrial transformation. MX Workmate leverages the combined benefits of our One platform for business-critical wireless connectivity with OT compliant on-prem compute edge for I4.0 applications and worker devices. MX Workmate Generative AI LLM capabilities will change the OT environment, enabling industries to enhance their teams’ skills to improve efficiency, increase productivity and fully integrate IT/OT operations. It is a great opportunity for enterprises eager to advance their digitalization strategy but face challenges due to the gap in workforce expertise”

Nokia MX Workmate will be showcased for the first time on Nokia’s booth 3A20 at MWC2024.

About Nokia
At Nokia, we create technology that helps the world act together.

As a B2B technology innovation leader, we are pioneering networks that sense, think and act by leveraging our work across mobile, fixed and cloud networks. In addition, we create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs.

Service providers, enterprises and partners worldwide trust Nokia to deliver secure, reliable and sustainable networks today – and work with us to create the digital services and applications of the future.

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First published in this link of EuropaWIRE.